Comments on: Free Samples http://businesstoolsblog.com/2008/07/free-sample/ Wed, 08 Feb 2012 21:11:53 +0000 http://wordpress.org/?v=2.5 By: Thomas http://businesstoolsblog.com/2008/07/free-sample/#comment-389 Thomas Fri, 08 Aug 2008 00:24:58 +0000 http://businesstoolsblog.com/?p=161#comment-389 Trust is exactly why above-market contracts occur. A good sourcing process is a great defense against inflated expenses. Trust is exactly why above-market contracts occur. A good sourcing process is a great defense against inflated expenses.

]]> By: Dan Caruso http://businesstoolsblog.com/2008/07/free-sample/#comment-377 Dan Caruso Tue, 29 Jul 2008 12:17:30 +0000 http://businesstoolsblog.com/?p=161#comment-377 I was in the middle of this vendor situation. It was bizarre. The amount of money we wanted credited back to us was low--and it was solely because the work being done was shoddy. The vendor was lazy. When they pushed back on us, we got further up to speed on the area and realized how much they were taking advantage of us (me in particular). They could have learned from us and improved their capabilities in this important area (which I know now they need a ton of improvement). Instead, they ranted at how we were being an unreasonable client. The worse part of me is I trusted the person involved and felt my trust was taken advantage of. I was in the middle of this vendor situation. It was bizarre. The amount of money we wanted credited back to us was low–and it was solely because the work being done was shoddy. The vendor was lazy. When they pushed back on us, we got further up to speed on the area and realized how much they were taking advantage of us (me in particular). They could have learned from us and improved their capabilities in this important area (which I know now they need a ton of improvement). Instead, they ranted at how we were being an unreasonable client.

The worse part of me is I trusted the person involved and felt my trust was taken advantage of.

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