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	<title>Comments on: Old vs. New Marketing - Comcast</title>
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	<link>http://businesstoolsblog.com/2008/06/old-vs-new-marketing-comcast/</link>
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	<pubDate>Fri, 10 Feb 2012 11:26:29 +0000</pubDate>
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		<title>By: Michael Wilson</title>
		<link>http://businesstoolsblog.com/2008/06/old-vs-new-marketing-comcast/#comment-186</link>
		<dc:creator>Michael Wilson</dc:creator>
		<pubDate>Tue, 10 Jun 2008 04:21:30 +0000</pubDate>
		<guid isPermaLink="false">http://businesstoolsblog.com/?p=92#comment-186</guid>
		<description>Great post, Sandi!  I read in the WSJ last week that Dell has a team charged with finding and responding to blog postings.  Companies like Dell (and I see Comcast) understand the power of "new" marketing.</description>
		<content:encoded><![CDATA[<p>Great post, Sandi!  I read in the WSJ last week that Dell has a team charged with finding and responding to blog postings.  Companies like Dell (and I see Comcast) understand the power of &#8220;new&#8221; marketing.</p>
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		<title>By: Sandi Mays</title>
		<link>http://businesstoolsblog.com/2008/06/old-vs-new-marketing-comcast/#comment-184</link>
		<dc:creator>Sandi Mays</dc:creator>
		<pubDate>Mon, 09 Jun 2008 20:49:25 +0000</pubDate>
		<guid isPermaLink="false">http://businesstoolsblog.com/?p=92#comment-184</guid>
		<description>Hi Frank,

Thanks for taking the time to comment on my blog.  I will add that I have been a Comcast customer for years and have never had a single problem with your service.  

It's great to see that you are in the conversation :)</description>
		<content:encoded><![CDATA[<p>Hi Frank,</p>
<p>Thanks for taking the time to comment on my blog.  I will add that I have been a Comcast customer for years and have never had a single problem with your service.  </p>
<p>It&#8217;s great to see that you are in the conversation <img src='http://businesstoolsblog.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /></p>
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		<title>By: ComcastCares</title>
		<link>http://businesstoolsblog.com/2008/06/old-vs-new-marketing-comcast/#comment-183</link>
		<dc:creator>ComcastCares</dc:creator>
		<pubDate>Mon, 09 Jun 2008 20:38:00 +0000</pubDate>
		<guid isPermaLink="false">http://businesstoolsblog.com/?p=92#comment-183</guid>
		<description>Agreed.  That is why it is important for companies to be involved in the conversation.  Listen constantly, assist when necessary, and provide clarification when appropriate.  At Comcast we are working hard to improve the service that we provide.  We are listening to our Customers in person, on the phone and online.  We are involved in many social media circles to assist our Customers but more importantly learn from them.  

Have a great day, and let me know if we can assist you!

Frank Eliason
Comcast
@ComcastCares on Twitter
We_Can_Help@cable.comcast.com</description>
		<content:encoded><![CDATA[<p>Agreed.  That is why it is important for companies to be involved in the conversation.  Listen constantly, assist when necessary, and provide clarification when appropriate.  At Comcast we are working hard to improve the service that we provide.  We are listening to our Customers in person, on the phone and online.  We are involved in many social media circles to assist our Customers but more importantly learn from them.  </p>
<p>Have a great day, and let me know if we can assist you!</p>
<p>Frank Eliason<br />
Comcast<br />
@ComcastCares on Twitter<br />
<a href="mailto:We_Can_Help@cable.comcast.com">We_Can_Help@cable.comcast.com</a></p>
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